PRIVACY POLICY
Tga Ingenieria Grafica SL, (hereinafter, THE ENTITY) makes this Privacy Policy available to you in order to provide information on how we process your personal data and protect your privacy and information. THE ENTITY requests the user to take a few minutes to carefully read this Privacy Policy.
Introduction
This Privacy Policy applies to the interactions that the user makes with THE ENTITY.
THE ENTITY may modify this Privacy Policy when necessary. In case of modifications, we will notify you so that you can be aware of the new Privacy conditions and, where necessary, we will request your express consent.
Who is responsible for processing your personal data?
The data controller is Tga Ingenieria Grafica SL with CIF B81462590, with registered office at Calle Trueno 17 – Nave 8. Polígono industrial San José de Valderas II. 28918 Leganés (Madrid) – Spain.
THE ENTITY has formally appointed a Personal Data Protection Officer and also has the following communication channel enabled: tga@tga-ingenieria.com
For what purposes do we process your personal data?
The personal data provided by users may be processed by THE ENTITY for the following purposes, depending on the interactions the user has with THE ENTITY.
Contact and management and processing of users’ queries and requests: The personal data of users who contact THE ENTITY through any of the contact channels made available by THE ENTITY in order to receive queries and/or requests from users will be processed with the purposes of maintaining contact between the parties, managing users, providing customer or user service, and managing and processing the requests or queries that the user sends to us through the channels enabled for this by THE ENTITY.
Commercial, promotional, or advertising communications: The personal data of users may be processed by THE ENTITY in order to send personalized commercial and advertising information about activities, products, services, special offers, promotions, as well as documentation of various kinds, through postal, telephone, or electronic means (email, SMS, messaging, and other electronic communication means).
What are your rights in relation to your personal data?
You may oppose at any time the processing of your data for advertising or promotional purposes by THE ENTITY using the channels enabled for this by THE ENTITY, as detailed in the section
What data is processed by THE ENTITY and from what sources do they come?
The data we process at THE ENTITY as a result of the interactions made by the user with us come from the following sources:
Data provided by the user by filling in the spaces to manage communication with users made available by THE ENTITY or by any other means through which the user establishes communication with THE ENTITY.
Data generated as a result of the development, processing, and maintenance of the relationship established between the user and THE ENTITY.
THE ENTITY may process personal data of the following types, depending on the relationship established with the user:
Identification and contact data (e.g., name and surname, email address, postal address, phone number, IP address, etc.).
Other types of data. Only if the user provides other types of data in the interactions established with THE ENTITY, such data will be processed by THE ENTITY only if their processing is necessary in view of the pursued purpose. Otherwise, the data will be destroyed without having been stored or previously processed by THE ENTITY.
What is the legal basis for processing your data by THE ENTITY?
THE ENTITY processes the personal data provided by users according to the following legal bases, depending on the type of data provided by the user, as well as the interactions that the user establishes with THE ENTITY:
The processing of your data for the purpose of “Contact and management and processing of users’ queries and requests” is based on the management and processing of the legal relationship established between the user and THE ENTITY, i.e., in the management of your own request, in maintaining contact between the parties, and, if applicable, in the provision of the service that the user has requested, as well as, if necessary, in the consent that will be requested from the user.
The processing of your data for the purpose of “Commercial, promotional, or advertising communications” is based on the user’s consent.
THE ENTITY informs that it will only carry out personal data processing for the processing purposes based on the user’s consent in cases where the user has consented to each of the processing. To whom are your data communicated?
THE ENTITY informs users that the processing purposes detailed in this Privacy Policy do not involve communications of your data by THE ENTITY to third parties.
For how long do we keep your data?
THE ENTITY will keep your personal data for the time necessary to provide the requested service and/or to achieve the intended processing purpose.
Subsequently, provided that the user has not exercised their right to deletion, their data will be kept during the applicable legal periods, taking into account the type of data, as well as the purpose of the processing.
What personal data must you provide us with in each case?
THE ENTITY informs users that, when personal data is collected through a form made available to users, it will be necessary for the user to provide at least the data indicated as mandatory in the form in question. If at least such data, considered necessary, is not provided, THE ENTITY will not be able to manage the service or the query made by the user.
What must you guarantee when providing your personal data?
The user guarantees that the data provided is true, accurate, complete, and up-to-date, being responsible for any damage or harm, direct or indirect, that may be caused as a result of non-compliance with this obligation.
In the event that the user provides data belonging to a third party, they guarantee that they have informed said third party of all the aspects contained in this Privacy Policy and obtained their consent to provide us with their data for the intended processing purpose. All this, prior to providing third-party data through the communication channels enabled by THE ENTITY.
THE ENTITY informs you that, to provide us with your personal data, you must be over 18 years old. The user who provides data to THE ENTITY declares and guarantees to be over 18 years old, being entirely responsible for this declaration.
What measures do we take to protect your personal data?
In response to THE ENTITY’s concern to guarantee the security and confidentiality of your data, the required security levels for the protection of personal data have been adopted and the technical means at its disposal have been installed to prevent the loss, misuse, alteration, unauthorized access, and theft of the personal data provided.
What are your rights regarding your personal data?
THE ENTITY informs you that you have the right to obtain confirmation as to whether we are processing personal data that concerns you or not.
Similarly, THE ENTITY informs you that you have the following rights regarding your personal data:
Access your data: You have the right to access your data to know what personal data we are processing that concerns you. Request the rectification or deletion of your data: In certain circumstances, you have the right to rectify those personal data that you consider inaccurate and that concern you, and that are subject to processing by THE ENTITY, as well as the right to request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Request the limitation of the processing of your data: In certain circumstances, you will have the right to request the limitation of the processing of your data, in which case we inform you that we will only keep the data for which you have requested limitation in the processing for the exercise or defense of claims.
Data portability: In certain circumstances, you will have the right to receive the personal data that concerns you, and that you have provided us, in a structured format, of common use, and mechanical reading, as well as to have it transmitted by THE ENTITY to another data controller.
Object to the processing of your data: In certain circumstances and for reasons related to your particular situation, you will have the right to object to the processing of your data, in which case, we would stop processing them unless we must continue doing so for legitimate compelling reasons or for the exercise or defense of possible claims.
Additionally, we remind you that you have the right to object to the processing of your data for commercial or advertising purposes, as well as to withdraw any of the consents you may have given for the processing of your data, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
THE ENTITY informs you that you can exercise your rights over your personal data by writing to THE ENTITY, identified with the reference “Data Protection” and accompanied by your ID card or equivalent document on both sides, which you can send to one of the following addresses:
Calle Trueno 17 – Nave 8. Polígono industrial San José de Valderas II. 28918 Leganés (Madrid) – Spain.
THE ENTITY will provide the requested information within a maximum period of one month from the receipt of the request. This period may be extended by another two months if necessary, taking into account the complexity and number of requests.
THE ENTITY informs you that you can file a complaint with the competent Supervisory Authority in matters of data protection. However, in the first instance, you may file a complaint with the Data Protection Officer, who will resolve the complaint within a maximum period of two months.
